Remote IT Support

Remote IT support from real people, when you need it

Contact us through our contact page, email info@lorengraff.net or message us directly on Telegram (@lorengraff).

We fix server, website, email and workstation issues remotely, securely and with full documentation.

What's included

Outage diagnosis, performance, updates and Linux server configuration.

Errors, updates, migrations and website recovery.

Mailbox setup, DNS records, SPF, DKIM and DMARC.

Remote help for staff with encrypted connections and user consent.

Tickets in the client area, email and Telegram.

Monthly support hours for companies that need priority response.

FAQ

How do I request support?

What are your support hours?

Monday to Friday, 10:00 to 17:30. Clients on a maintenance plan get priority response.

Is remote access safe?

Yes. We only connect with your authorization, over encrypted connections, and we log every action taken.

Websites and web platforms with security built in from the first line of code, plus automated deployments.

Native and cross-platform iOS and Android apps, secure, fast and connected to your systems.

Audits, hardening, brand protection and incident response for companies of any size.

Rank on Google and in AI answers with technical SEO, content and structured data.

Email on your domain with DKIM, SPF, DMARC, MTA-STS, BIMI, 2FA and S/MIME and PGP encryption.

Tell us about your project and we will send you a no-obligation proposal.